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Privacy policy

Privacy Policy – Nawy 

Last Updated: June 23, 2025 

At Nawy, we are committed to protecting your privacy and securing your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information, as well as your rights and how to exercise them under the applicable laws of the Kingdom of Saudi Arabia. 

By using the Application, you agree to the collection and use of your data as described in this policy. 

1. Definitions 

  • Account: A unique account that allows you to access the Application and its services. 

  • Application: The Nawy software provided by the Company. 

  • Company: Almutahida Car Rental (referred to as "we" or "the Company"). 

  • Device: Any device capable of accessing the Application, such as a smartphone, computer, or tablet. 

  • Personal Data: Any information that can directly or indirectly identify you. 

  • Service Provider: Any person or entity that processes data on behalf of the Company or provides services, support, or analysis. 

  • Usage Data: Information collected automatically during your use of the Application, including pages visited and time spent. 

2. Data We Collect 

Personal Data 

When using the Application, we may collect information such as: 

  • Full name 

  • Email address 

  • Phone number 

  • Residential address 

  • Payment information and service usage details 

Usage Data 

Usage Data is collected automatically, including: 

  • Device type, operating system, and browser 

  • IP address 

  • Pages visited and duration of visits 

  • Unique device identifiers and diagnostic data 

Location Data 

We may collect your location to provide personalized services and enhance your experience, including: 

  • Locating the nearest service providers 

  • Facilitating delivery services 

  • Providing targeted offers 

You may enable or disable location access at any time in your device settings. 

3. How We Use Your Data 

We use your data for the following purposes: 

  • Operating and improving the Application and user experience 

  • Managing your account and providing access to registered-user features 

  • Executing contracts for products or services you have requested 

  • Communicating updates, notifications, security alerts, and administrative messages 

  • Analyzing usage trends and improving service performance 

  • Sending marketing offers and promotions if you have opted in 

  • Handling legal processes, disputes, and internal investigations as necessary 

4. Sharing of Data 

Your data may be shared in the following situations: 

  • With service providers for usage analysis or technical support 

  • With business partners to provide products, services, or promotions 

  • With legal authorities when required by law 

  • During mergers, acquisitions, or transfers of business assets 

  • With affiliates of the Company under this policy 

  • With your consent for any other purpose 

5. Data Retention 

  • Personal Data will be retained only as long as necessary to fulfill the purposes described or comply with legal obligations. 

  • Usage Data is retained for a limited period for analysis, security, and service improvement. 

6. Data Transfer 

Your data may be processed at Company offices or by service providers, including outside the Kingdom of Saudi Arabia. We take appropriate measures to ensure your data is protected. 

7. Data Deletion 

  • You may request deletion of your personal data at any time through the Application or by contacting us. 

  • Certain data may be retained if legally required or to comply with applicable regulations. 

8. Data Security 

We implement technical and administrative measures to protect your data from unauthorized access, alteration, or disclosure. 

However, no method of transmission or storage is 100% secure. 

9. Children’s Privacy 

The Application is not intended for children under 13 years old. 

If we discover that data from a child under 13 has been collected without parental consent, it will be deleted immediately. 

10. Cookies 

We use cookies to collect usage data and improve your experience. 

Cookies can be disabled through browser settings, but some features of the Application may be affected. 

11. Your Rights 

You may access, update, and correct your data via account settings or by contacting our support team. 

You may also request copies, limit processing, or delete your data in accordance with applicable laws. 

12. Links to Other Websites 

The Application may contain links to external websites. 

We are not responsible for the privacy policies or content of these third-party sites. 

13. Policy Updates 

This policy may be updated periodically. 

Changes will be communicated via in-app notifications or email. 

Continued use of the Application after updates constitutes your acceptance of the revised policy. 

14. Contact Us